Charm Nail Salon is a renowned establishment that offers exceptional nail care services. With a prime location on the bustling streets, this salon is easily accessible for all individuals seeking top-notch nail treatments. The team at Charm Nail Salon consists of talented and experienced professionals who are dedicated to providing the utmost quality and personalized attention to each and every customer. From manicures to pedicures, their services are tailored to meet the unique needs and preferences of clients. The salon prides itself on using high-quality products and maintaining strict hygiene standards to ensure a safe and enjoyable experience for all. With a serene and inviting atmosphere, Charm Nail Salon is the perfect destination to unwind and indulge in a pampering session. Whether you're looking for a simple polish change or an intricate nail design, rest assured that Charm Nail Salon will exceed your expectations and leave you feeling rejuvenated and stylish.
Amenities and More
- Toilets
- Credit cards
- Debit cards
- NFC mobile payments
- Wheelchair-accessible car park
- Appointments recommended
Reviews
Been going here for years and i love it! Everyone is so polite and acknowledges what you want on your nails and executes it greatly. I highly recommend going here as ive never had an issue! Nails also hold up amazingly, this is my dip nails a week after getting them done. Highly recommend!
I had an absolutely amazing experience today. I usually bounce around to different nail salons because it’s never exactly what I want. Today my nails came out PERFECT. Not to mention the salon is extremely clean and organized. Amy and Lee are so sweet and professional they make you feel right at home. As a service provider myself it’s always nice to sit back and relax and know you’re always in good hands. 100/10 will definitely be back for my next refill.
This is the best nail place in the area! My wife and I have been coming here for nearly 2 years now. I have seen and experienced the progress that they have made to make this a better nail place. The service has always been consistent and the quality definitely worth its value. They truly care for their customers and love what they do. Ask for Amy and Lee, they will take care of you :)
Filthy, lazy, damaged nails.
Just needed a dip removal....she literally ripped off the acrylic on the first 2 nails with nippers & huffed when I requested she file off the rest. She insisted that *ripping* them off wasn't going to damage the natural nail...
My nails are now paper thin and very tender.
Also asked for a manicure & she didn't do it at all. Didn't clean up the cuticles, nothing.
Left scrapes in my nail bed, left stuff literally falling off my nails.
Also used disgusting, used tools. Dirty/old files, nippers, clippers, e-file heads & buffer blocks. Just grabbed them from the basket of dirty tools and then tossed them back after using them.
So they don't follow the LAW on sanitation, or follow basic rules of nail care, muchless customer service
hands down my favorite nail salon I've ever been to I moved to Denver 5 years ago and every since I have been going to charm nail! I absolutely love the work Lee does and how much she makes sure her clients get what they came in for and sometimes even more. will always recommend this salon!
I've been going here for a few years. And MOST of the time they do a good job depending on which technician you have. Some do a GREAT job, are friendly, & can have a conversation with you while doing your nails but unfortunately there are more of them that don't do as good of a job, don't talk to you, except just to ask color & shape. I understand that there's a language barrier & not everyone can speak English well but I think it is completely unprofessional to be in a position where customer service is extremely important because they're spending one on one time with clients but can only say a few words to them. I also think it's rude for the technicians to have conversations with each other the whole time I'm having my nails done, especially when they won't even engage with their clients! As far as the prices go, it's about average but again there's a negative aspect there too because I've been told the price before having certain services done but they're not the same when I'm paying. They do offer 7% off if you pay cash instead of card but I know for a fact there's been times I wasn't given that discount because it was a different price even though I got the exact same kind of service.
I just got my nails done here and I am in loveeee!! i waited around 20 ish minutes to get my nails done but the lady got straight to it! she constantly made sure that i liked everything and just the environment of the place was so lovely i felt so comfortable here! would most definitely recommend 🤍 …
I've been to this salon maybe three times before today, and I will NEVER go back! I requested white OPI polish and was told they were out. I explained I was fine with an off-white as long as it was OPI. The tech grabbed a color, opened the polish, and asked if the color was okay, which I agreed to. After she polished my nails, I asked if the polish was OPI because it looked very thin and transparent, and she said no. She got upset after I tried explaining I only wanted OPI and attempted to tell me it would still look the same. She finally brought over another tech, and after explaining myself again, he found the right polish and repolished my nails.
After waiting for about 15-20 minutes, I tried to get the attention of the staff at the salon. Unfortunately, no one responded, not even the two technicians engrossed in their phones or the three at the front assisting other clients. It wasn't until a client being served had to inform her technician (the person who polished my nails) that I was seeking assistance. Despite my attempts to remind them that I was scheduled for a nail service, he nonchalantly mentioned that my nails weren't dry and continued with his work, leaving me annoyed.
After an additional 5 minutes, he returned, cautioning me about the nails not being completely dry. I reminded him about my nails, and he responded by speaking loudly to his coworkers in their language. This led to a back-and-forth exchange, and eventually, he communicated something to a technician who had been sitting across from me the entire time I was waiting for my nails. She finished what she was doing on her phone, then slowly approached, checked herself in the mirror, and took her time before asking if I wanted my nails done. At this point, I decided not to proceed and politely declined.
Throughout my time there, which extended beyond an hour and 30 minutes, I only had a pedicure. I observed staff walking past me several times without acknowledging my presence. Not once did anyone inquire if I needed anything, offer a drink, or check on me. It was disheartening to notice that other clients, who didn’t resemble me, received more attentive service. As a resident and business participant in this community, I find the lack of respect and customer service appalling!
This nail salon is extremely rude and irresponsible. I asked the price three times before, but they didn't tell me the exact price. When I Prepare for bill, I found that there were a lot of extra charges, First, a woman gave me a foot nail, …
Had a reservation for a group of 4 girls for a trip. We checked in and they split us all up. Otherwise the nail techs were great, got exactly what I asked for
Location
181 Cross Center Rd #2, Denver, NC 28037, United States
Hours
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Monday
09:30 AM - 07:00 PM
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Tuesday
09:30 AM - 07:00 PM
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Wednesday
09:30 AM - 07:00 PM
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Thursday
09:30 AM - 07:00 PM
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Friday
09:30 AM - 07:00 PM
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Saturday
09:30 AM - 07:00 PM
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Sunday
11:30 AM - 05:30 PM
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